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Sovereign Bank
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Personal Banking Customer Service
Our Sovereign Bank Representatives are committed to your complete satisfaction. They can be reached by email, at a local Sovereign Bank office, through the mail, and by phone.
Email
For general inquiries about any of Sovereign Bank's solutions and services, you may send an email and we will reply within one business day.
Branch Office
To meet with a Sovereign Representative directly, select the link below to locate a local Sovereign Bank office.
Mail
General Inquiries
Sovereign Bank
P.O. Box 12646
Reading, PA 19612

Deposits
MA, CT, RI, NH Accounts
Sovereign Bank
Mail Code: MA1-MB3-01-06
P.O. Box 841003
Boston, MA 02284-1003

PA, MD, NY, NJ Accounts
Sovereign Bank
Non-Proof Department
Mail Code: 10-411-NP1
P.O. Box 12646
Reading, PA 19612
Note: Please include your telephone number in your correspondence to help us respond promptly to your letter.
Contact our Personal Banking and Online Banking Representatives 7 days per week
between the hours of 7 a.m. and 11 p.m. ET:

877-SOV-BANK (768-2265)
or
TTY-TTD 800-428-9121

For customers calling from outside the United States, the local numbers are:

  • New England: 401-432-0749
  • Mid Atlantic and Metro NY/NJ: 610-988-2595
Access Your Accounts
How May We Help You?
ATMs at CVS/pharmacy locations
Sovereign Bank ATMs now at CVS/pharmacy® locations.
Find an ATM
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