Corporate Governance

Review Sovereign Bancorp's processes designed to ensure sound corporate governance.

• Corporate Governance Guidelines
• Policy on Personal Securities Transactions
• Code of Conduct and Ethics for Board of Directors & Employees
• Code of Ethics for CEO & Senior Financial Officers

Board Committees
All Board committee members are independent directors to the extent required by the New York Stock Exchange listing standards, and meet applicable legal requirements.

• Audit Committee Charter
• Compensation Committee Charter
• Nominating Committee Charter
• Retirement Savings Plan Committee Charter
• Committee Membership

Policies for Handling Complaints
Shareholders and other interested parties who desire to communicate directly with our independent, non-management directors should submit communications in writing to:

Chairman of the Board
Sovereign Bancorp, Inc.
c/o The Network, Inc.
333 Research Court
Norcross, GA 30092

Shareholders, employees and other interested parties who desire to express a concern relating to accounting or auditing matters^* should communicate directly with our Audit Committee in writing at:

Audit Committee Chair
Sovereign Bancorp, Inc.
c/o The Network, Inc.
333 Research Court
Norcross, GA 30092